Bruce Daisley is European Vice-President for Twitter. He is also a regular on the international conference circuit, a highly engaging and entertaining speaker, bundling together a wealth of knowledge, distilled from his podcast and own research about the way we work, and how to make the experience of work much better. Here we take the opportunity to speak about his new book: The Joy Of Work, which has already garnered rave reviews. As Bruce tells us, he wanted to write a very user-friendly book, one that readers can dip in and out, and find an inspiration for a given subject for their own job and work. What follows here are snippets from our conversation with Bruce, make sure you listen to the entire conversation for great insight!
Agnes Uhereczky: Before we move more into the book, would you mind telling listeners a little bit about how you went from hosting the podcast, and then working on the New Work Manifesto, to actually putting it into the book, The Joy of Work - 30 Ways to Fix Your Work Culture and Fall in Love with Your Job Again?
Bruce Daisley: Absolutely. I started from the perspective of being someone who was interested in how and when good work took place. That might have been teams in proper jobs, or it might have been team restaurants or bars where I actually worked. I was always interested in how some work environments were more enjoyable than others. That was my first instinct. Then I started doing a podcast on it, largely as a process of self-education to try to inform myself what the secrets of good workplaces were. I felt there must have been answers, but understood that there wasn't any evidence being offered to me of what the answers were.
"The book isn’t for bosses or CEOs; they don’t read a book like this."
So, I started chatting to people, doing research and I was just astonished to discover that there was loads of evidence about how to make work better. But a lot of the people who have day jobs, like all of us, don’t hear this evidence. So we don’t know about some of the psychology or the organisational behaviour research. Then, it became my mission. I was baffled why so little evidence is being used, this then became my mission to bring some of those evidence to people in jobs.
Agnes Uhereczky: Your book has reminded me of another book that came out earlier which is by Neil Usher, the Elemental Workplace, in which he lists the 12 elements of the physical workplace. When we had him on the podcast he said something very similar to you. His drivers are the same. He said there are so many new people coming into this field, which was perhaps left only to HR people, and he also felt that there was nothing rather accessible and simple for people who haven’t gone through universities and studied HR and have drifted into these jobs. This story, I think, is similar to you that is to channel this very high-level knowledge available in peer review journals, but to package it in a very practical and user-friendly way.
Bruce Daisley: Yes, exactly. That was my intention. And the truth is that I am not convinced that people complete books. So if people don’t finish books than what’s the way that I can make this be accessible enough that you may be only read one chapter after which you’d like to try out its takeaways. Therefore, I thought that by packaging it through 30 things, that people can do, it will far more likely convince readers to do one of them and try it out.
The book isn’t for bosses or CEOs; they don’t read a book like this. This is for one passionate person in a team, who maybe looks at ways their team is working and thinks - "You know what, this doesn’t make sense!" - so it is aimed for a passionate person, who maybe feels a little bit powerless in his or her organisation. He or she wants to change things, but don’t know how. So I am hoping that by reading these 30 recommendations people will say that this book has improved their work. The book is set around 12 ways for you to enjoy your own job more. 8 ways to build a stronger team culture. And there are 10 ways through which anyone can improve their company culture. Each of the intervention is based on evidence!
Research shows that in the knowledge economy, on a given day we receive and process 140 e-mails and sit in 60 hours of meetings per week. Something has gone wrong along the way, and some of these tools are really killing the joy we signed up for, in work.
Thank you for listening! If you have any questions, or topics you would like covered on future episodes, please get in touch, we would love to hear from your listeners! You can follow Bruce on Twitter, and also on LinkedIn, as he is sharing great content from the book, his podcast and other resources.
You can listen to the conversation on iTunes, Acast and other podcasting apps. To listen to our previous chat with Bruce, click here.