EFTA - European Free Trade Association

To contribute to a healthy, inclusive and safe workplace for everyone at the EFTA Secretariat in times of unprecedented disruption, health risks, mental health strain, challenges linked to home-based working and care responsibilities, for the second consecutive time, EFTA engaged with us to create and deliver a training programme on work-life balance to its managers and staff.

Efta House New Logo Crop

The European Free Trade Association (EFTA) is the intergovernmental organisation of Iceland, Liechtenstein, Norway and Switzerland. In 2021, EFTA with the EFTA Surveillance Authority and the Financial Mechanism Office (FMO), moved together to a new office building in Brussels, the EFTA House. Jointly, the three organisations employ close to 200 staff located in three offices in Luxembourg, Brussels and Geneva.


Throughout 2020 and 2021 the operation of the EFTA Secretariat was marked by the COVID-19 pandemic and its related mandatory requirements for organizations to implement remote working arrangements. At EFTA and its “sister” organizations, FMO and the EFTA Surveillance Authority, all meetings and events moved online, while almost all of the staff of the three organizations started working from home. To support its remotely working workforce with their efforts to improve their physical and mental health as well as wellbeing, the EFTA secretariat engaged with us to design and deliver a series of online workshops on work-life balance to its staff and managers. The goal of the training was to explore the mental, emotional and physical health implications of the pandemic, and propose diverse coping strategies and solutions at the individual, team and organizational level.


First, we consulted with HR managers based in the different headquarters of EFTA to get a thorough understanding of the specific situations and needs of staff working in the different contexts and countries. Based on these initial conversations we designed the training content for both managers and employees. Throughout the sessions, we trained almost half of the entire workforce of the three organizations and focused on skills building on time-management, work-life boundary negotiations, self-care, and how remote workers can improve their wellbeing in times of the pandemic and beyond. The workshop designed for managers sensitised them on the current challenges of their employees, their needs and the resources managers can offer to staff to safeguard their mental wellbeing while delivering on their work responsibilities.

I liked the way of communication of both trainers. The presentation was interesting! - Training participant

EFTA - European Free Trade Association hired us for Implementation

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